FAQs
If we think your ID was compromised, you'll be asked to reset your password after logging in to xfinity.com, an Xfinity app or one of our partner sites. Additionally, we will send notifications to the verified email and mobile number we have on file for your account.
Is Comcast going to require employees to work in person 4 days per week? ›
After almost a year of working on a hybrid schedule with three days per week in the office, Comcast is planning to expand in-office time to four days per week starting in the fall, according to a company spokesperson.
Can I access my Comcast email without service? ›
When you disconnect Xfinity service, you still get to keep your Xfinity Email account(s); however, you'll only have access to your Xfinity email if you have logged in to your account(s) using the Xfinity Email website within 90 days of disconnecting service.
Why is Xfinity telling me to reset my password? ›
We may require that you reset or update your password at times due to evolving external security threats, updated security requirements, or if we suspect that your Xfinity ID has been compromised elsewhere.
Why won t my Xfinity login work? ›
If you're having trouble logging in, here are a couple of things you can try: Make sure you're typing your Xfinity ID and password correctly. Remember, your Xfinity ID is the part of your email address that appears before "@comcast.net". If your email address is "john.smith@comcast.net" then your Comcast ID is "john.
Why is Xfinity asking me to verify my account? ›
The default method for two-step verification is by push notifications. When someone attempts to sign in with your Xfinity account credentials, a notification will appear in any registered devices' notification bar, asking to verify the login as legitimate.
Is Comcast laying off in 2024? ›
The layoffs will be made across 2024. Most of cuts will come from Sky's engineering division, many of whom are staff who make home visits to install satellite dishes and fix wired issues. With Sky pivoting to a streaming model through products such as Sky Glass, a strategic decision has been made to cut staff.
Is it hard to get hired by Comcast? ›
Is it hard to get hired at Comcast? Glassdoor users rated their interview experience at Comcast as 60% positive with a difficulty rating score of 2.68 out of 5 (where 5 is the highest level of difficulty).
Do Comcast employees get free TV? ›
We offer all of our full-time employees in serviceable areas free digital TV and internet, as well as deeply discounted phone services and other features.
Can I keep my Comcast email if I cancel Comcast service? ›
As a former Xfinity customer, you can still use your Xfinity Email address if you logged in to your account using the Xfinity Email website in the 90 days prior to disconnecting your service. Your email account will remain active if you access it using the Xfinity Email website at least once every nine months.
We're happy to share that Xfinity has enhanced the Peacock activation experience for customers currently eligible for Peacock Premium at no extra cost. To activate your plan, follow these steps: Visit xfinity.com/activate-peacock and sign in with your Xfinity ID and password. Select the Activate Peacock button.
Is Comcast email the same as Xfinity email? ›
Under the brand Xfinity, they provide cable television, broadband internet, and landline telephone. Comcast Email is the former name of the Xfinity email service. Therefore, Comcast email settings are the same as Xfinity Email settings and vice verse.
Is my Xfinity email password the same as my account password? ›
We only require one set of credentials for all of your Xfinity services. The Xfinity ID and password you use to log in to your Xfinity account are the same ones used for your Xfinity Mobile account.
What is the default password for Xfinity login? ›
The default settings to open the Admin Tool are: Username: admin. Password: password (case sensitive)
What number is 888 565 4329? ›
Your best move it to speak with our Customer Security Assurance (CSA) team. They can be reached at 1-888-565-4329, and they have hours from 8 AM to Midnight (EST), 7 days a week.
Does Xfinity make you change passwords? ›
As part of our commitment to our customers, we may at times require you to update your password for account protection. When resetting your password, be mindful of the following: The Primary account holder can request a mobile number or non-Comcast email address be added to the account for password recovery.
How do you know if you were affected by the Xfinity data breach? ›
How do I know if I was affected? Xfinity notified customers believed to be affected by the breach. If you're an Xfinity customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.
Will Xfinity ask for your password? ›
Be suspicious of any email, chat, or phone call that asks for your personal account information, such as user names, passwords, and account numbers. Be aware that Comcast will never ask you for password information over the phone, chat or email.